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[SITUATION] · [QUIET] · [TECHNOLOGY]

2 clusters · 6 sources · 8 days · First seen · Last updated

Telecommunications outages in Chile's Coquimbo Region

Overview

Following a severe weather front in Chile’s Coquimbo Region, telecommunications infrastructure has suffered significant damage, leading to prolonged service outages. Initially, residents in areas like Río Hurtado faced more than 20 days without mobile or internet connectivity, which disrupted education, commerce, and access to essential health and government services.

As the situation progressed, the Undersecretariat of Telecommunications (Subtel) reported that while the regional average of non-functional antennas decreased from a peak of 50% to 12.47%, several municipalities continued to experience instability. Specific areas, including Salamanca, Monte Patria, Vicuña, Canela, and Combarbalá, maintained outage rates exceeding 30%.

In response to the disruption, major providers such as Entel, Claro, VTR, and Movistar announced billing discounts ranging from 40% to 100% for approximately 200,000 affected customers. Subtel has begun evaluating measures to increase network resilience, including reinforcing energy backup systems to prevent similar failures during future emergencies.

Entities

Entel · Río Hurtado · Movistar · Chile · SUBTEL

Timeline

  1. 15 days ago

    [TECHNOLOGY] 5 sources
    Coquimbo telecommunications infrastructure remains damaged after storm

    Telecommunications infrastructure in Chile's Coquimbo Region remains heavily impacted by recent storms, with some areas seeing 37% of antennas offline. Major providers will offer discounts to 200,000 affected-s

  2. 23 days ago

    [TECHNOLOGY] 2 sources
    Chile's digital infrastructure strain leaves rural communities offline

    Chile's data‑center shortage and a 20‑day internet outage in Río Hurtado highlight urgent calls to decentralize digital infrastructure and prompt regulator SUBTEL action.

Sources

colombia.com · diarioelheraldo.cl · elnorte.com.co · madero.cl · pisapapeles.net · radioallen.cl