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2 clusters · 6 sources · 28 days · First seen · Last updated

Woolworths employment and operational restructuring

Overview

Woolworths initiated a consultation period regarding potential employment changes in Australia and New Zealand.

Following this, Woolworths New Zealand confirmed it will integrate its Auckland customer care operations into the Woolworths Group’s existing support network in Sydney, Australia. The transition is expected to affect approximately 130 New Zealand-based roles. Mark Wolfenden, Director of Digital & eCommerce, stated the move aims to “simplify operations and remove duplicated overheads to ensure long-term sustainability,” noting that efficiencies would support grocery network investment and lower prices.

The Workers First union criticized the move as “short-sighted,” with Deputy Secretary Rudd Hughes arguing that the company is offshoring jobs to reduce costs despite recent earnings from New Zealand customers. The company is providing impacted staff with redundancy compensation, counseling, and redeployment assistance.

Entities

Mark Wolfenden · Rudd Hughes · Workers First · Woolworths Group · Woolworths

Timeline

  1. [BUSINESS] 4 sources
    Woolworths to move Auckland customer support to Sydney

    Woolworths New Zealand will integrate its Auckland customer care operations into its Sydney network, resulting in approximately 130 job losses in New Zealand.

  2. [BUSINESS] 2 sources
    Woolworths consults on Australian job changes

    Woolworths is conducting consultations regarding employment moves in Australia.

Sources

business.scoop.co.nz · foodticker.co.nz · livenews.co.nz · supermarketnews.co.nz · tourismticker.com · union.org.nz