AI mental health advice usage rises in Ireland

New research from Laya Healthcare indicates that 61% of people in Ireland have used artificial intelligence platforms for mental health advice. An Ipsos study involving 19,000 people across 18 countries revealed that among Irish users, 42% almost always follow AI guidance without question, while 39% reported feeling uneasy or concerned after use. Notably, one-third of respondents stated that advice from AI had led to harmful behavior.

Lisa Molloy, CEO of the Irish Association for Counselling and Psychotherapy, expressed significant concern regarding these trends. While acknowledging that AI can assist with information and signposting, Molloy emphasized that it cannot replace qualified professionals. She noted that AI lacks the ability to provide human connection, empathy, and the nuance required to identify when a person may be at risk.

The report also highlighted broader mental health trends in Ireland, noting that nearly half of individuals aged 18-24 self-reported mental health conditions. Additionally, 33% of the Irish population reported taking sick leave due to mental health issues, which is higher than the global average of 24%.