AI technology implementation in Vietnam's public services and driver training

Artificial intelligence is being integrated into various sectors in Vietnam to improve efficiency and accessibility. In Da Lat, the Xuan Huong Ward Public Administration Service Center has deployed two AI reception robots to assist citizens with administrative procedures. These robots provide information via voice and screen displays, allowing users to look up required documents and scan QR codes for national public service portals. This technology aims to reduce repetitive tasks for officials and minimize unnecessary travel for citizens by helping them prepare documentation in advance.

In the transportation sector, Hiep Phat Automobile Co., Ltd. is utilizing AI and digital transformation platforms to enhance driver training. The Hiep Phat HPO platform allows students to access digitized theoretical lessons, 360-degree videos, and simulated traffic scenarios via mobile devices or computers. The system tracks learning progress and ensures students meet required study hours, offering a flexible way to study regardless of time or location.