Amazon expands Prime refund payments to $200 under FTC settlement

Amazon is expanding and accelerating consumer refunds as part of a $2.5 billion settlement with the Federal Trade Commission (FTC). Following a federal court's approval of a joint motion, the maximum refund per consumer will increase from $51 to $200.

The revised order expands eligibility to millions of additional customers who used between 11 and 20 Amazon Prime benefits during a one-year period. This group was previously excluded under the original terms, which only covered those using fewer than 10 benefits. The settlement stems from allegations that Amazon enrolled consumers in Prime subscriptions without consent and made the cancellation process difficult.

Payments will be distributed automatically starting October 1, 2026, via mailed check or electronic services such as PayPal and Venmo. Consumers do not need to file claims or submit paperwork to receive these funds. If total accepted payments do not reach a specific threshold by February 2027, Amazon will issue supplemental payments to previous recipients to bring their total to $200 by April 2027.