Amazon expands Prime settlement refunds to up to $200

Amazon has expanded the eligibility pool for its $2.5 billion settlement with the Federal Trade Commission (FTC), potentially increasing total refunds for some Prime members to as much as $200. The expansion follows FTC allegations that Amazon used confusing enrollment screens to sign up consumers without meaningful consent and subsequently obstructed the cancellation process.

Under the updated terms, the eligibility criteria have been broadened to include customers who used 20 or fewer Prime benefits during any 12-month stretch between June 23, 2019, and June 23, 2024. Many eligible consumers will now receive payments automatically without needing to file a claim. For those who previously received partial refunds, additional automatic deposits of up to $149 may be issued to bring their total compensation to the $200 mark.

The settlement includes a $1 billion civil penalty and $1.5 billion earmarked for consumer redress. Amazon has already distributed more than $845 million to former customers and has pledged to continue the reimbursement process through February 2027, with all funds scheduled for distribution by April 2027.