Bamboo Airways apologizes, offers refunds after flight schedule changes
Bamboo Airways issued a public apology after recent adjustments to its flight schedule caused numerous cancellations and changes, inconveniencing passengers. The airline said it will fully refund tickets for all affected travelers and has set up an online registration form for refund requests. Customer service centers will process the claims in the order received, though the airline warned that high demand may lengthen handling times.
The carrier, one of Vietnam’s domestic airlines that also operates international routes, said it is focusing resources on honouring passenger rights under existing regulations and will keep information on the refund process updated through its online channels.
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- [● 2 SOURCES] Bamboo Airways is a domestic Vietnamese airline that also operates international routes. genk.vn · kenh14.vn
- [● 3 SOURCES] Bamboo Airways will refund tickets for all passengers whose flights were impacted by the schedule changes. genk.vn · kenh14.vn · news.tuoitre.vn
- [● 2 SOURCES] The airline warned that processing refund requests may take longer than usual due to a high volume of applications. genk.vn · kenh14.vn
- [● 3 SOURCES] Bamboo Airways issued an official apology to passengers affected by recent flight schedule adjustments. genk.vn · kenh14.vn · news.tuoitre.vn
- [● 2 SOURCES] Bamboo Airways opened an online registration form for customers to submit refund requests. genk.vn · kenh14.vn