Bank bjb Wins Multiple INFOBANK-MRI Service Excellence Awards

Bank bjb was honored at the 23rd INFOBANK-MRI Banking Service Excellence Appreciation ceremony in Jakarta, receiving a series of Golden awards. The bank secured "The Best Conventional Bank in Service Excellence" for five consecutive years (2021‑2025) and repeated the achievement in the Walk‑In Channel, Priority Banking Service, Security Guard, Convenient Branch Experience, and ATM categories. Additional recognitions included top rankings for convenient priority branches and a strong showing in digital account opening.

These accolades highlight the bank’s sustained focus on quality service, digital innovation, and customer‑centric operations across its physical and online channels, reinforcing its position as a leading conventional bank in Indonesia.