BIDV warns of delivery personnel impersonation scams

BIDV has issued a warning regarding a fraudulent scheme where scammers impersonate delivery personnel from well-known services such as GHTK and GHN to steal money from customers.

In one tactic, scammers call victims claiming to be delivering an order but stating the recipient is unavailable. They create a sense of urgency, pressuring victims to transfer funds immediately to avoid order cancellation. For high-value orders, scammers often disappear after receiving the payment.

Another variation involves notifying users of a “mistaken transfer” into a membership account or an automatic service subscription. Scammers then direct victims to fraudulent links or unverified applications to “cancel” the service. These malicious sites or apps are designed to steal personal information, bank details, OTP codes, or gain device access to facilitate unauthorized transactions.

BIDV advises customers to remain vigilant against urgent requests for transfers and to verify all payment information through official channels. Customers should only make payments after physically inspecting goods and ensuring the recipient's information is legitimate, specifically avoiding transfers to unclear personal accounts.