Brazil tightens ride‑hailing safety and municipal regulations

Ride‑hailing platforms in Brazil are encountering stricter safety and regulatory measures. 99 has launched an “Alert of Block” system that continuously monitors driver feedback, issues education notices, temporary suspensions, and permanent bans for passengers who repeat violations such as verbal or physical abuse, fraud, or rule breaches. The platform links bans to personal identifiers like CPF, email, phone number and facial data to prevent re‑entry, and offers a review process for disputed cases.

In Florianópolis, the municipal government is proposing new rules that would require all app‑based transport services to be accredited locally, maintain up‑to‑date driver and vehicle registrations, display estimated fares before rides, provide electronic receipts, and share operational data with city authorities. Drivers must obtain municipal registration, present a licence permitting paid activity, clear background checks, and ensure their vehicles pass periodic inspections and carry passenger‑insurance. The city hopes the framework will boost passenger safety, increase transparency, and give officials data to plan urban mobility.

Both initiatives aim to improve security for passengers and drivers while giving regulators greater oversight of the rapidly growing on‑demand transport sector.