Camuzzi Gas del Sur hit with criticism over meter removals and double billing in Patagonia

In the Patagonian town of Tolhuin, the municipal government stepped in after Camuzzi Gas del Sur removed gas meters from families during a polar cold snap, providing emergency subsidies and social‑worker assistance to restore service. The municipality said the cuts left vulnerable households without heat, risking health problems.

In the nearby community of Gobernador Gregores, the local council presented evidence that Camuzzi issued two gas bills within the same calendar month, forcing residents to pay twice during the winter peak. Council members argued the practice is economically burdensome and demanded the company cease the dual‑billing schedule. Both incidents highlight complaints over inadequate notice, reliance on digital communications that many users cannot access, and the essential nature of gas supplies for residents in extreme conditions.