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[BUSINESS] · Bulgaria · 2 sources

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Consumer rights guide for beach rentals and pricing

Consumers have the right to choose their own combination of beach accessories, such as umbrellas and sunbeds, rather than being forced to rent them as a pre-set package. This rule applies to both physical beach zones and digital booking applications.

Service providers must display prices for all amenities individually on signage to allow tourists to make informed decisions. Additionally, as of August 9, prices must be listed in the official currency, euro, though the lev equivalent may be displayed as long as it does not mislead the consumer.

Investigations into popular booking apps like My Spot have noted that some digital platforms currently only allow the remote reservation of umbrella and sunbed sets, which may limit consumer choice compared to on-site rentals.

Entities

My Spot