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[BUSINESS] · Spain, EU · 2 sources

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European Union approves reform of air passenger rights

The Council of the European Union has approved a major reform of Regulation 261/2004, aimed at strengthening air passenger rights. Expected to take effect by early 2027, the new rules focus on transparency, passenger comfort, and streamlined compensation.

Key changes include mandatory transparency regarding luggage costs. Airlines must display the total price including a cabin bag from the start of the booking process, though they may still offer lower basic fares that only include a small personal item for under-seat storage. Additionally, the reform prohibits airlines from separating children under 14 from their companions without extra cost, a rule that also extends to pregnant women and persons with reduced mobility.

Regarding flight disruptions, the reform mandates automatic refunds in the event of cancellations to avoid lengthy claim processes. For significant delays, airlines will be required to provide accommodation, transport, internet access, and telephone services.

The decision follows a period of tension between Spanish authorities and low-cost carriers. While Spain had previously attempted to mandate free carry-on luggage through fines against airlines like Ryanair and Vueling, the EU framework allows companies to continue charging for overhead cabin bags, provided the pricing is transparently presented during the initial booking stages.

Entities

Council of the European Union · European Union · Ministry of Consumer Affairs of Spain · Ryanair · Vueling