Hanoi Social Insurance warns 20,000 pensioners of payment interruption unless authorizations renewed

The Hanoi City Social Insurance Office has issued a notice that all pension and social‑insurance benefit authorizations signed before 1 July 2025 will lose legal effect after 30 June 2026, in line with the 2024 Social Insurance Law. Recipients must either renew the authorization document or switch to direct bank‑account payments before that date, otherwise their July pension disbursement may be temporarily halted.

Since the notice was released on 18 April, about 72 000 of the roughly 606 000 beneficiaries (approximately 78 %) have completed the renewal or transferred their payments to personal bank accounts, with over 99 % now receiving funds via ATM cards. More than 20 000 retirees have not yet complied and are at risk of interruption. The office provides multiple submission channels, including local Social Insurance offices, administrative service centres, post offices and an online portal, and offers assistance through a hot‑line and official Zalo account.