Ho Chi Minh City implements digital transformation and public transit initiatives

Ho Chi Minh City is advancing several digital and social initiatives to improve public services and urban living. The municipal government has launched three pioneering digital transformation models, including a system to support residents with at-home death registration through a rapid response team connected to the 1022 City Hotline. This model aims to proactively assist families during difficult times by streamlining administrative procedures.

In urban management, the city is promoting public transportation by offering free bus services. Since July 2026, 134 free bus routes have transported over 40 million passengers. The city also aims to encourage civil servants to use buses or the metro at least twice a week through 2030.

Additionally, local authorities are focusing on accelerating public investment disbursement for the remainder of 2026. Efforts are being concentrated on resolving bottlenecks related to land compensation, site clearance, and administrative procedures to ensure all allocated capital is utilized effectively.