Hyundai Motors Indonesia resolves dispute with influencer Aa Juju

Influencer Julian, known as Aa Juju, has reached a resolution with Hyundai Motors Indonesia (HMID) following a viral controversy regarding his Hyundai Ioniq 5 electric vehicle.

The dispute originated from technical issues with the vehicle, including problems with fast charging, the head unit, and the battery. A significant point of contention involved conflicting information provided by sales staff regarding whether parallel parking could drain the battery, a claim later supported by mechanics but contradicted by the initial sales representative.

In a recent meeting, Aa Juju and HMID representatives reached a middle ground. Aa Juju reported that communication was smooth and that Hyundai had addressed his concerns. Franciscus Soerjopranoto, Chief Operating Officer of PT HMID, expressed appreciation for the dialogue and confirmed that Aa Juju remains a Hyundai customer.