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2 clusters · 8 sources · 3 days · First seen 24 days ago · Last updated 22 days ago

Hyundai Indonesia influencer vehicle dispute

Overview

A dispute between Indonesian content creator Aa Juju and a Hyundai dealership went viral after the influencer reported technical issues with his Hyundai Ioniq 5, including battery depletion and fast charging failures. A major point of contention involved conflicting information from sales staff regarding the vehicle’s ability to be placed in neutral for parallel parking.

Initially, a sales supervisor at PT Gowa Modern Motor issued a public apology, admitting that the service provided did not meet professional standards. Following further discussions, Hyundai Motors Indonesia (HMID) and Aa Juju reached a resolution. HMID Chief Operating Officer Franciscus Soerjopranoto confirmed that the concerns were addressed and that the influencer remains a Hyundai customer.

Entities

Hyundai Motors Indonesia · Aa Juju · Ioniq 5 · Hyundai · PT Gowa Modern Motor

Timeline

22 days ago

[BUSINESS] 2 sources
Hyundai Motors Indonesia resolves dispute with influencer Aa Juju
Influencer Aa Juju and Hyundai Motors Indonesia have reached a resolution following a viral dispute over technical issues and conflicting sales information regarding his Ioniq 5 electric vehicle.
24 days ago

[BUSINESS] 6 sources
Hyundai sales supervisor apologizes after viral Ioniq 5 dispute
A Hyundai sales supervisor has issued a public apology following a viral dispute with influencer Aa Juju over technical issues and misinformation regarding the Hyundai Ioniq 5's parallel parking capabilities.

Sources

medcom.id · mediaindonesia.com · otomotif.okezone.com · republika.co.id · sumeks.disway.id · technologue.id · uzone.id · viva.co.id