Luminor bank provides guidance on fraud prevention and mortgage planning

Luminor bank experts are providing guidance on financial security and long-term planning for customers in the Baltic region.

To combat rising digital fraud, Marija Celma, a fraud prevention expert at Luminor, advises companies to maintain consistent communication styles to help clients distinguish authentic messages from scams. She recommends that businesses avoid sending login links via SMS or email, suggesting instead that they use official apps or instruct clients to visit official websites directly. Maintaining a professional, recognizable tone and avoiding artificial urgency can help prevent customers from falling victim to impersonation tactics.

Regarding mortgage planning, Laura Žukovė, head of financing at Luminor, emphasizes the importance of financial transparency between partners before applying for loans. Key recommendations include assessing shared financial situations, determining how monthly payments will be split, and ensuring a financial reserve remains available after the initial down payment to cover unexpected expenses.