Microsoft outage disrupts Teams, Outlook and other 365 services worldwide

On July 23 2026 a widespread outage hit Microsoft 365. The disruption began around 8:14 PM IST and affected services that route through the North America network, including Microsoft Teams, Outlook, SharePoint Online, OneDrive, Copilot Chat, Microsoft Purview, Power BI, Power Apps and related platforms. Users reported login failures and an inability to load web applications or retrieve files, impacting collaboration and productivity for many organizations.

Microsoft identified a recent network‑configuration change as a possible cause and began rolling back the change at 11:22 PM IST. The company reported that the services were restored by 11:56 PM IST. No further details on the root cause were provided.

The incident illustrates the reliance of enterprises on cloud‑based productivity suites and the potential for a single networking update to affect a broad range of applications simultaneously.