Polish airlines face consumer challenges on luggage claims and beverage deposit refunds

Travelers in Poland are advised to photograph their luggage before a flight to simplify any future loss claim. Detailed images of the suitcase’s exterior, interior, and baggage tag help airline staff locate and verify items, and provide evidence for insurance or compensation.

Separately, the Polish deposit system for beverage containers does not apply on aircraft. Passengers pay a deposit for bottles and cans sold onboard, but airlines are not required to return the fee. The Ministry of Climate and Environment confirmed that current regulations treat in‑flight waste as regular municipal waste, and carriers such as LOT, Wizz Air and Ryanair do not collect deposits or offer refunds.