PPC Energy launches redesigned myPPC app for faster bill payment and index submission

PPC Energy, Romania’s electricity and natural gas supplier, introduced a new version of its myPPC application for both web and mobile platforms. The redesign groups main sections around the actions customers use most, such as paying bills and sending consumption indexes. Users keep the same login credentials – email or phone number and password – and will experience an outage of the app from 20:00 on 17 July to 19 July 2026 while the upgrade is completed.

The updated flows provide immediate confirmation after each step, and contract and price‑offer details are now consolidated under a “Contracts, products and services” tab. The app also allows renaming of consumption places, easier management of multi‑location accounts, and separates residential from business customers. An improved contact form and configurable notification settings were added. Existing features such as the myRewards discount program and the myEnergy Coach energy‑efficiency adviser remain available.

“​We built the new version of myPPC so that users can quickly and predictably find the information they need,” said Ionuț Dună, General Manager of PPC Energie. Nearly 60 % of PPC customers already use the app, with more than 4 million payments and 1.8 million index submissions recorded in the past six months. During the brief downtime, payments can be made via direct debit, bank transfer, mobile banking apps, RoPay, ATMs, store cards, or the ING SoftPOS solution.