Saham Bank launches redesigned mobile app with AI assistant

Saham Bank has launched a redesigned mobile banking application for its entire customer base on Android and iOS. The update focuses on digital transformation, offering enhanced autonomy for individual, professional, and corporate clients.

Key features include the ability to activate virtual bank cards for online or in-store payments, view card PINs, and modify transaction limits directly through the app. For business clients, the myBusiness interfaces have been updated to provide more detailed activity tracking and cash flow forecasting. The app also facilitates easier communication with advisors by allowing users to schedule appointments via their mobile devices.

A major technological addition is LiA, an artificial intelligence-based assistant integrated into the application. LiA uses natural language processing to guide users to specific services or sections, such as finding bank identity statements or adjusting card settings.