Sony to Close Inactive PlayStation Network Accounts After Three Years

Sony Interactive Entertainment has updated its PlayStation Network terms to allow the permanent closure of accounts that remain inactive for 36 consecutive months in the European Union. After a three‑year period of no login, Sony will send a warning email and give users six additional months to reactivate the account; failure to do so results in the deletion of the profile and loss of all digitally purchased games, DLC, cloud saves and subscriptions. The policy reflects compliance with EU data‑protection regulations (GDPR) and does not apply to accounts in the United States.

The move has sparked widespread criticism among gamers, especially as Sony announced that physical PlayStation disc production will cease from early 2028, shifting fully to digital distribution. Concerns about digital ownership have intensified, with users fearing that their purchased libraries could vanish if they stop logging in.

A related fallout is the restriction of the upcoming Marvel Tokon: Fighting Souls PC release, which will be unavailable in 132 countries lacking PlayStation Network access because the game requires a PSN account for activation. Sony’s broader strategy also includes plans for the next‑generation PlayStation 6 to move beyond the traditional living‑room setup, aiming to recapture players who migrated to PCs during the pandemic.