TIM faces payment delays for TIM House influencers

Telecommunications company TIM is facing a wave of complaints from influencers participating in 'TIM House', its content creator program. Participants report significant delays in payments for advertising campaigns that have already been recorded, approved, and published.

Creators have expressed frustration on social media regarding a lack of response from customer support and generic justifications citing system instability. Some influencers have reported being blocked on communication channels or seeing campaigns marked as paid within the platform without receiving the funds. Some participants have escalated the issue by contacting consumer protection services and issuing extrajudicial notifications for breach of contract.

TIM has confirmed the issue, attributing the payment delays to a technical failure in its payment platform.