Turkey Launches Centralised Vehicle Insurance Claim Hotline Alo 193

Turkey's Insurance and Private Pension Regulation and Supervision Agency (SEDDK) announced the creation of the Alo 193 Ortak Hasar İhbar Merkezi (OHIM), a single‑call centre for reporting traffic and casco insurance claims. The system will integrate all domestic insurers and is scheduled to become operational on 1 September 2026, aiming to cut value‑loss disputes and curb abuse in the claims process.

Industry experts note that vehicle‑insurance premiums depend on factors such as make, model, age, usage purpose and the driver’s claim‑free record. They stress the importance of analysing individual risk profiles and selecting coverage that matches actual needs—whether for dense city traffic or occasional use—and of reviewing policy details, including deductibles and add‑on services like 24/7 roadside assistance.