Uber exits Nigeria and Uganda markets amid regulatory probe

Uber ride-hailing market exit consumer protection Nigeria

Uber has ceased operations in Nigeria and Uganda following a thorough review of its business priorities. The company ended its 12-year tenure in Nigeria and approximately a decade of service in Uganda on September 2.

In Nigeria, the Federal Competition and Consumer Protection Commission (FCCPC) has launched an investigation into the exit. Led by CEO Tunji Bello, the regulator is examining whether the company left customers with unresolved payments, outstanding balances, or unfulfilled services. Uber has maintained its Help Centre until September 23 to address such matters.

The withdrawal comes amid significant economic challenges in the region. In Nigeria, President Bola Tinubu’s economic reforms—including the removal of fuel subsidies and exchange-rate changes—have increased the costs of petrol, vehicle maintenance, and spare parts. These factors have squeezed driver incomes and led to previous labor strikes. While Uber did not provide specific reasons for the exit, the move follows similar withdrawals from Ivory Coast and Tanzania.

Entities

Federal Competition and Consumer Protection Commission · Nigeria · Tunji Bello · Uber · Uganda

Claims

What the coverage asserts, and how many sources carry each claim.

[● 2 SOURCES] Uber operated in Nigeria for 12 years. antiguatribune.com · tribuneonlineng.com
[● 3 SOURCES] Uber operated in Uganda for approximately 10 years. antiguatribune.com · jamaicainquirer.com · dominicanrepublicpost.com
[○ 1 SOURCE] FAAN directed Uber and Bolt to suspend commercial operations at FAAN-managed airports pending licensing finalization. tribuneonlineng.com
[● 3 SOURCES] Uber previously exited Ivory Coast last year and Tanzania in January this year. antiguatribune.com · jamaicainquirer.com · dominicanrepublicpost.com
[DISPUTED] Uber ended its operations in Nigeria and Uganda on September 2 following a review of business priorities. antiguatribune.com · jamaicainquirer.com · dominicanrepublicpost.com · tribuneonlineng.com
[○ 1 SOURCE] FAAN's actions regarding e-hailing services were driven by passenger safety, security, and airport experience. tribuneonlineng.com