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UOKiK fines Centrum Dotacji OZE for unauthorized telemarketing
The Polish Office of Competition and Consumer Protection (UOKiK) has imposed significant fines on Centrum Dotacji OZE (formerly Eko Centrum) for conducting unauthorized telemarketing. The company, which performed services for Energia Plus Gaz, was fined 308,728 PLN, while its manager received a 100,000 PLN penalty.
UOKiK determined that the company engaged in direct marketing without obtaining prior, explicit consent from consumers. The firm utilized contact information from purchased databases and numbers generated by algorithms to pitch services related to photovoltaics, heat pumps, and thermal modernization.
Although the company argued its staff were merely scheduling appointments, UOKiK ruled the calls were marketing in nature because consultants assessed consumer needs, such as home heating methods, to facilitate sales. The regulator emphasized that possessing a phone number does not constitute consent for marketing. The decision is currently subject to appeal.
Entities
Centrum Dotacji OZE · Energia Plus Gaz · Poland · Tomasz Chróstny · UOKiK
Claims
What the coverage asserts, and how many sources carry each claim.
- [○ 1 SOURCE] UOKiK imposed a fine of 308,728 PLN on the company Centrum Dotacji OZE. biznestuba.pl
- [● 3 SOURCES] The Office of Competition and Consumer Protection (UOKiK) ruled that direct marketing via telephone requires prior consumer consent. bizblog.spidersweb.pl · biznestuba.pl · forsal.pl
- [● 3 SOURCES] The company's calls regarding photovoltaics, heat pumps, and thermal modernization were classified as direct marketing rather than mere appointment scheduling. bizblog.spidersweb.pl · biznestuba.pl · forsal.pl
- [○ 1 SOURCE] The manager of the enterprise was fined 100,000 PLN. biznestuba.pl
- [○ 1 SOURCE] The decision is not final and can be appealed to the Competition and Consumer Protection Court. biznestuba.pl
- [● 3 SOURCES] Centrum Dotacji OZE performed telemarketing services for the company Energia Plus Gaz. bizblog.spidersweb.pl · biznestuba.pl · forsal.pl
- [● 2 SOURCES] The company used contact numbers from purchased databases and numbers generated by algorithms. biznestuba.pl · forsal.pl