Vietnamese banks announce service changes and security advisories

Several Vietnamese financial institutions have announced operational changes and security advisories.

VietinBank Thanh Xuan Branch will cease operations at its Khuat Duy Tien transaction office in Hanoi starting October 9, 2026. Customers are advised to use other branch locations for continued service.

VPBank has scheduled a service interruption for early morning on October 11, 2026, from 00:30 to 04:00. During this window, card-related transactions—including ATM, POS, and e-commerce payments for both VPBank and other banks—will be temporarily unavailable due to system upgrades.

LPBank is transitioning its digital banking platform. Starting October 16, 2026, the LPBank Plus app will replace the existing LPBank application as the sole digital banking platform for individual customers. Users are encouraged to migrate to the new app to avoid transaction disruptions.

Additionally, Vietbank issued a security warning regarding account protection. The bank cautioned against renting, lending, or selling bank accounts and warned that unauthorized use of accounts or personal credentials could lead to frozen assets and legal consequences.