Vietnamese banks update mobile app OS requirements

Vietnamese banks are updating operating system requirements for their digital banking applications to enhance security and user experience.

Asia Commercial Bank (ACB) announced that starting October 19, 2026, the ACB ONE BIZ application for corporate clients will require devices running iOS 15.5 or higher and Android 7.0 or higher. Users with older operating systems will be unable to download the app from the App Store or Google Play, and existing users will be unable to update to the latest version. ACB also recommends that customers using ACB SafeKey update the application to version 3.2.0 following any operating system upgrades to ensure stable transaction authentication.

Additionally, TPBank has announced it will cease support for facial authentication on the TPBank and TPBank Biz applications for iPhone and iPad devices running operating systems lower than iOS 16.7, effective November 1, 2026. This change may impact financial transactions requiring facial recognition, such as transfers or e-wallet top-ups exceeding 10 million VND per transaction or 20 million VND per day, as well as bill payments exceeding 100 million VND per transaction or day.