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vivo Philippines launches personalization events and online community
vivo Philippines has launched several new initiatives to enhance customer engagement, including an in-store personalization experience and a dedicated online community.
In collaboration with Markd, vivo held the “My vivo, My Mark” activation at the vivo Concept Store in SM Mall of Asia on August 8 and 9, 2026. Using xTool laser customization technology, customers were able to personalize select devices, such as the vivo Y31d smartphone and TWS earphones, as well as branded aluminum tumblers with laser engraving.
Additionally, the company has introduced the vivo Community, an official online hub for users and fans in the Philippines. Accessible via the vivo Store app or a dedicated website, the platform features sections for product news, technical specifications, user-shared photography, and customer support managed by the vivo After Sales Team.