< Back to situations

Monitor this situation.

[SITUATION] · [QUIET] · [TECHNOLOGY]

2 clusters · 4 sources · 7 days · First seen · Last updated

vivo Philippines customer engagement initiatives

Overview

vivo Philippines initiated a series of customer engagement activities centered on product personalization and community building.

In early August 2026, the company held a two-day event titled “My vivo, My Mark” at the SM Mall of Asia Exclusive Store. Through a collaboration with Markd, the event utilized xTool laser equipment to offer on-site customization. Customers could purchase limited-edition aluminum tumblers or receive complimentary engraving on specific devices, such as the vivo Y31d smartphone and TWS earphones.

Following these in-store activations, vivo expanded its engagement efforts by launching the vivo Community. This official online hub, accessible via the vivo Store app or a dedicated website, provides users with product news, technical specifications, photography shared by users, and support from the vivo After Sales Team.

Entities

Markd · SM Mall of Asia · Vivo · Liu Lu · vivo Philippines

Timeline

  1. 29 days ago

    [TECHNOLOGY] 2 sources
    vivo Philippines launches personalization events and online community

    vivo Philippines has introduced a laser customization in-store experience in collaboration with Markd and launched the vivo Community, a new official online hub for user discussions and support.

  2. about 1 month ago

Sources

astig.ph · lionheartv.net · starmometer.com · technobaboy.com