Ziraat Bank mobile app outage disrupts users and ATM/POS services in Turkey

A widespread technical problem with Ziraat Bankası’s mobile banking application prevented many customers from logging in and completing digital transactions. Users reported error messages stating “request terminated because the server did not respond,” and similar disruptions were reported on ATMs, POS terminals, and card‑payment services. The issue emerged in the early morning hours and quickly spread across multiple regions, prompting numerous social‑media posts seeking clarification.

Ziraat Bank has not issued an official statement, leaving the cause of the outage – whether a planned maintenance window or an unexpected system fault – unclear. Cyber‑security experts warned customers to remain vigilant against phishing attempts that often accompany such service interruptions.

The bank is expected to provide an update once the systems are restored, and customers are awaiting confirmation that digital and physical banking channels have returned to normal operation.