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[SITUATION] · [QUIET] · [BUSINESS]

2 clusters · 4 sources · 1 days · First seen · Last updated

Ziraat Bank operational issues in Turkey

Overview

On 1 August 2026, Ziraat Bank’s mobile banking app experienced a widespread outage that prevented customers from logging in and disrupted ATM, POS and card‑payment services across multiple regions. Users reported server‑timeout errors and the bank had not yet issued an official explanation, while security experts warned of potential phishing attempts.

Later that same day, Ziraat Bank announced a customer‑support campaign that includes a cash‑back incentive of up to 6,000 TL for eligible account holders and a three‑fold increase in the daily ATM withdrawal limit from 10,000 TL to 30,000 TL, with no commission on withdrawals up to the new limit. The measures aim to reduce branch queues and improve operational efficiency.

The two events illustrate a shift from an unexpected technical disruption to a proactive policy change intended to enhance service availability and customer incentives.

Entities

Ziraat Bankası

Timeline

  1. 27 days ago

    [BUSINESS] 2 sources
    Ziraat Bank raises ATM cash limit to 30,000 TL and offers up to 6,000 TL incentives

    Ziraat Bank offers up to 6,000 TL in cash incentives and lifts the daily ATM withdrawal limit to 30,000 TL, removing related fees.

  2. 28 days ago

    [BUSINESS] 2 sources
    Ziraat Bank mobile app outage disrupts users and ATM/POS services in Turkey

    Ziraat Bank’s mobile app, ATMs and POS terminals faced a service outage in Turkey, blocking user access and transactions; the bank has not yet explained the cause.

Sources

gazetepencere.com · hnz.govt.nz · ilerigazetesi.com.tr · milligazete.com.tr