Bach Mai Hospital medical cooperation and service expansion

Bach Mai Hospital has expanded its medical services and operational scope through international cooperation and facility management updates.

In Hanoi, the hospital entered a memorandum of understanding with C.P. Vietnam to collaborate on community health, occupational health, and nutritional programs. Furthermore, the United States government, via the CDC, donated advanced laboratory equipment, including a gene sequencing system, to support ongoing efforts in infection control and antibiotic resistance monitoring.

At its Ninh Binh facility, the hospital has implemented health insurance protocols to ensure that patient benefits are equivalent to those at the main Hanoi campus. Full insurance coverage is guaranteed for specific groups, including emergency patients, those with valid referrals, newborns, and individuals requiring immediate treatment following organ donation. Additionally, patients with 62 specific rare or critical diseases can access 100% of their entitled coverage at the specialized facility without standard referrals.

Recent data indicates a significant influx of international patients, with 3,871 visits recorded from over 120 countries and territories between January 1, 2024, and October 10, 2024. This volume includes 2,721 outpatient visits, 65 intensive day/outpatient treatments, and 1,078 inpatient treatments. The largest patient groups originated from China, Laos, Germany, and Timor-Leste. To manage complex cases and support diverse nationalities, the hospital employs multilingual staff and the ‘Bach Mai Care’ application, which provides support in Vietnamese, English, Chinese, and Japanese.