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[SITUATION] · [QUIET] · [BUSINESS]

2 clusters · 4 sources · 1 days · First seen · Last updated

Colombia earthquake telecommunications disruption

Overview

Following an earthquake in Colombia, widespread connectivity issues have been reported, affecting mobile signals and internet services. These disruptions have impacted users' ability to work, study, and communicate.

In response, Claro Colombia has initiated infrastructure restoration efforts in the departments of Chocó, Caldas, Quindío, Risaralda, and Valle del Cauca. The company reported that approximately 80% of its base stations and nearly 100% of its fiber nodes in these regions are now operational. To assist recovery, Claro deployed 26 power plants to Quibdó, Pereira, and Cali, and provided two million prepaid customers with a free seven-day package of unlimited calls, texts, and 2 GB of data.

Amidst these disruptions, guidance has been issued to users on maintaining device battery life during emergencies, such as activating extreme battery saving modes and disabling non-essential functions like Wi-Fi, Bluetooth, and GPS.

Entities

Colombia · Claro Colombia · Ecuador

Timeline

  1. 16 days ago

    [INTERNATIONAL] 2 sources
    Connectivity issues reported in Colombia amid emergency preparedness advice

    Users in Colombia report mobile and internet connectivity issues, while experts advise on battery-saving techniques for emergencies like earthquakes to maintain essential communication.

  2. 17 days ago

    [BUSINESS] 2 sources
    Claro Colombia restores infrastructure following earthquake

    Claro Colombia is restoring connectivity in earthquake-affected regions, with 80% of base stations operational and free data packages provided to two million prepaid customers.

Sources

baoquangtri.vn · elcomercio.com · nxt.kristianstadsbladet.se · vocero.com.mx