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[SITUATION] · [ACTIVE] · [BUSINESS]

2 clusters · 2 sources · 24 days · First seen · Last updated

Digitalization of Paraguayan retiree services

Overview

Digital adoption and administrative updates for retirees in Paraguay have seen significant progress. Ueno Bank reported that 72% of its IPS retirees now use digital channels, up from 40% the previous year, supported by a model combining digital tools with specialized human assistance.

Concurrently, the Instituto de Previsión Social (IPS) conducted a digital census, with approximately 62,000 retirees—about 70% of the 91,600 eligible beneficiaries—completing the process. This census aims to update personal information to improve communication and prevent improper payments. To assist those with limited technological familiarity, IPS provided support through in-person assistance, WhatsApp, and official email.

Entities

Paraguay · IPS · ueno bank · Instituto de Previsión Social

Timeline

  1. [BUSINESS] 2 sources
    IPS digital census reaches 62,000 retirees in Paraguay

    Approximately 62,000 retirees in Paraguay have completed a digital census through the Instituto de Previsión Social to update personal data and optimize administrative efficiency.

  2. [BUSINESS] 3 sources
    ueno bank reports high digital adoption among Paraguayan retirees

    ueno bank reports that 72% of its IPS retiree clients in Paraguay are now fully digitally active, driven by specialized training and personalized support models for seniors.

Sources

diarioparaguayo.com · eleditorial.com.ar