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[SITUATION] · [QUIET] · [CULTURE]

2 clusters · 26 sources · 2 days · First seen 25 days ago · Last updated 23 days ago

Dune: Part Three ticket presale disruptions

Overview

The ticket presale launch for ‘Dune: Part Three’ has caused significant technical disruptions for major distributors. High demand for the film, which is based on ‘Dune Messiah’, led to app crashes and website outages at AMC Theatres and Fandango. AMC CEO Adam Aron described the customer experience during the rollout as ‘intolerable and inexcusable’.

This surge in demand is largely driven by the scarcity of IMAX 70mm screenings, a format supported by only 25 to 30 theaters in the United States. This bottleneck has resulted in long physical queues at certain locations and a rise in ticket scalping on secondary markets such as StubHub and eBay. While addressing the technical difficulties, Adam Aron noted, ‘We thought we were ready, but we weren’t.’

Entities

AMC Theatres · Denis Villeneuve · IMAX · Timothée Chalamet · Warner Bros.

Timeline

23 days ago

[CULTURE] 2 sources
IMAX 70mm scarcity drives ticket frenzy and technical outages
High demand for IMAX 70mm screenings of films like ‘Dune: Part Three’ is causing ticket scarcity, technical outages at major theater chains, and a surge in secondary market scalping.
25 days ago

[CULTURE] 24 sources
Dune: Part Three ticket presales cause major website crashes
Ticket presales for ‘Dune: Part Three’ have triggered massive demand, causing AMC Theatres' app and other ticketing sites to crash. The film is set for a December 2026 release in various premium formats.

Sources

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