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Ghana Water Ltd infrastructure maintenance and revenue loss

Updated 2 times since CLSTR started tracking revisions of this situation.

What changed

2026-09-02 11:20 UTC → 2026-09-12 00:11 UTC · added removed

Ghana Water Ltd (GWL) completed the maintenance of on the Kpong–Tema transmission pipelines on August 8, 2026, after replacing over 300 metres of deteriorated 21-inch and 42-inch sections. While production at the Kpong Treatment Plant has resumed, Managing Director Adam Mutawakilu noted that a full return to normal supply would not be immediate, as reservoirs and transmission lines require progressive refilling immediate due to the time required to rebuild operating pressure. During this stabilization period, water demand management and rationing programs remained pressure in effect to ensure equitable distribution. Beyond reservoirs and lines. Despite recent infrastructure repairs, the Kpong project, GWL continues to face broader utility faces severe systemic challenges regarding aging infrastructure and significant non-revenue water losses. challenges. Managing Director Mutawakilu reported that while 18.5 million people rely on the utility, only approximately 47.6% one million are registered paying customers. This discrepancy is driven by single accounts covering multiple tenants and high rates of illegal connections, which account for 78% of the company’s non-revenue water (NRW) losses. Currently, 47.6% of daily output—roughly 219 million gallons—does not generate revenue. These losses are attributed to stem from billing gaps, illegal connections, gaps and deteriorating aging metallic pipes, particularly in the Weija and Accra areas, some of which date back to the 1960s and are prone to rupturing under pressure. Since March 2026, 1960s. A report by the utility has prioritized Public Utilities Regulatory Commission (PURC) revealed that GWL recorded an NRW rate of 49.2% during the replacement first quarter of obsolete pipelines over network expansion. This strategy has resulted in a gradual reduction 2026, exceeding the national regulatory benchmark of non-revenue water, which decreased from 52.2% in December 2024 to 47.6% 43%. While national water production rose by June 2026. 1.0% year-on-year, water sales grew by 3.7%. Of GWL’s 13 operational regions, only the Central, Upper West, and Brong Ahafo regions met the regulatory benchmark. The Western Region reported the highest loss rate at 66.1%, followed by Accra West at 57.2% and Tema at 56.8%.

Versions

  1. 2026-09-12 00:11 UTC Ghana Water Ltd infrastructure maintenance and revenue loss
  2. 2026-09-02 11:20 UTC Ghana Water Ltd infrastructure maintenance and revenue loss
  3. 2026-08-10 14:03 UTC Ghana Water Ltd Kpong plant maintenance

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