Glovo exit and Bosnia and Herzegovina delivery market

On August 10, 2026, the food delivery platform Glovo ceased operations in Bosnia and Herzegovina, citing a global strategic realignment. The exit was marked by reports of significant financial liabilities, including long-term obligations exceeding 12 million KM and short-term obligations totaling 84 million KM, alongside allegations of tax debts and irregular employment practices.

Following the withdrawal, the digital delivery market has continued to grow through local platforms. However, the sector faces ongoing regulatory and data challenges. State institutions lack a specific registry for food and goods delivery platforms, and the Federal Ministry of Trade lacks a dedicated register. Furthermore, the Tax Administration of FBiH cannot statistically isolate these companies due to varying activity codes, and the Competition Council of BiH has not yet analyzed market shares. This lack of a statistical framework prevents accurate tracking of market value, the number of active companies, or the legal status of delivery workers.

As of mid-August 2026, the digital delivery market continues to experience these growing pains while navigating a regulatory environment that has been outpaced by the rapid development of the platform business model.