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2 clusters · 7 sources · 26 days · First seen · Last updated

Healthcare technology implementation in Denmark

Overview

In the Central Denmark Region, research into emergency services has highlighted the benefits of video technology in medical dispatch. A study by the Prehospital Department found that using video during 1-1-2 emergency calls reduces conflicts between citizens and dispatchers. Specifically, the use of video assistance led to a 79 percent relative reduction in highly contentious conversations, as visual links allowed for more precise assessments and increased patient confidence.

While acute emergency calls are meeting target response times, Region Midtjylland reports that non-acute medical helpline calls are experiencing delays, with only 68 percent being answered within the 15-minute target. To address healthcare efficiency and safety, a pilot project in Varde Municipality is implementing video consultations to facilitate medication distribution. This welfare technology aims to provide faster assistance and reduce medicine waste.

Entities

Britta Ammitzbøll · Region Midtjylland · Styrelsen for Patientsikkerhed · AMK-vagtcentral · Martin Faurholdt Gude

Timeline

  1. [HEALTH] 4 sources
    Denmark healthcare: Wait times rise for non-acute medical calls

    Denmark's Region Midtjylland reports delays in non-acute medical helpline calls, while Varde Municipality implements video consultations to improve medication delivery and reduce waste.

  2. [HEALTH] 3 sources
    Central Denmark Region study: Video reduces 1-1-2 call conflicts

    A study in Central Denmark Region shows that using video during 1-1-2 emergency calls reduces medical assessment conflicts by 79 percent and increases patient confidence.

Sources

randers-netavis.dk · skivenetavis.dk · tv2east.dk · tv2ostjylland.dk · tvmidtvest.dk · via.ritzau.dk · viborgnetavis.dk