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2 clusters · 6 sources · 25 days · First seen about 2 months ago · Last updated 30 days ago

North Carolina DMV modernization efforts

Overview

The North Carolina Division of Motor Vehicles is participating in a broader trend of state agency modernization aimed at improving service delivery. Efforts to enhance the ‘customer experience’ include adopting private-sector strategies, implementing modern technology, and launching websites that allow citizens to renew licenses online, upload documents, and reserve appointments.

Entities

North Carolina Division of Motor Vehicles · Rob Gronkowski · NC Virtual Driver’s Ed, LLC

Timeline

30 days ago

[POLITICS] 4 sources
North Carolina DMV leads trend in state agency modernization
State DMVs, including North Carolina’s, are modernizing through digital tools, online renewals, and appointment scheduling to improve efficiency and the customer experience.
about 2 months ago

[POLITICS] 2 sources
North Carolina DMV revokes NC Virtual Driver’s Ed license
The North Carolina Division of Motor Vehicles has revoked the license of NC Virtual Driver’s Ed, LLC following investigations into staffing, training, and refund policy violations.

Sources

abc17news.com · columbuscountynews.com · jocoreport.com · keyt.com · krdo.com · localnews8.com