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[SITUATION] · [QUIET] · [TECHNOLOGY]

2 clusters · 11 sources · 4 days · First seen · Last updated

NVIDIA GPU power connector melting incidents

Overview

Reports have emerged regarding melting power connectors on high-end NVIDIA graphics cards. In one instance, an RTX 4090 user reported damage to an official Gigabyte-branded 12VHPWR adapter, noting that the melting occurred even though the card’s power draw had been manually limited to 80% of its maximum capacity.

In a separate incident involving an RTX 5090, a consumer reported a melted 12V-2x6 power connector while the system was idling. PNY denied the resulting warranty claim, asserting that coverage only applies to damage occurring with ‘PNY-approved cables or adapters’. This has led to criticism regarding the clarity of manufacturer warranty policies and the stability of high-power connectors.

Entities

Nvidia · ASRock · Gigabyte · PNY · GeForce RTX 5090

Timeline

  1. [TECHNOLOGY] 4 sources
    RTX 4090 adapter experiences melting damage despite power limits

    An RTX 4090 user reported a melting 12VHPWR adapter despite limiting the GPU's power draw to 80% and using an official Gigabyte adapter.

  2. [TECHNOLOGY] 7 sources
    PNY denies RTX 5090 warranty claim over melted power connector

    PNY has denied a warranty claim for a melted RTX 5090 after a user utilized a native cable from an ASRock power supply instead of a PNY-approved adapter, sparking a debate over warranty terms.

Sources

blogspan.net · diit.cz · elchapuzasinformatico.com · gameboy.kr · ginjfo.com · hd-tecnologia.com · lowyat.net · pcformat.pl · pcgameshardware.de · profesionalreview.com · thefpsreview.com