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2 clusters · 4 sources · 4 days · First seen · Last updated

Rapido service provider misconduct in India

Overview

A series of incidents involving Rapido service providers in India has raised concerns regarding passenger safety and driver conduct.

In Noida, a delivery rider was accused of harassing a customer by sending unsolicited personal messages, including an “I Love You” message, after a parcel delivery. The company issued an apology, stating that customer safety and dignity are top priorities, though the incident prompted public debate regarding the company’s monitoring and recruitment processes.

In Bengaluru, a driver was accused of stealing a passenger’s Samsung Galaxy S24 Ultra during a ride. The complainant reported that the driver used a vehicle with a registration number different from the one listed on the app. Following the theft, the driver allegedly demanded 18,000 rupees via WhatsApp to return the device and threatened to destroy it. Police have registered a case of theft and criminal intimidation.

Entities

Rapido · Arvind Saanka · Noida · Bengaluru · Trideep Debnath

Timeline

  1. 8 days ago

    [CRIME] 2 sources
    Bengaluru Rapido driver accused of stealing passenger's phone

    A Rapido driver in Bengaluru allegedly stole a passenger's Samsung Galaxy S24 Ultra and demanded Rs 18,000 to return it, threatening to destroy the device if the ransom was not paid.

  2. 12 days ago

    [CRIME] 2 sources
    Rapido rider accused of harassing customer in Noida

    A Rapido delivery rider in Noida faces allegations of harassing a customer with inappropriate personal messages and responding defiantly to threats of police complaints.

Sources

aajtak.com · hindi.news18.com · newindianexpress.com · siasat.com