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2 clusters · 6 sources · 8 days · First seen 19 days ago · Last updated 12 days ago

Samsung Galaxy device maintenance and support initiatives

Overview

Samsung has expanded its support services for Galaxy smartphone users through both physical service programs and integrated software features.

In Indonesia, Samsung Electronics introduced ‘Galaxy Care’, a complimentary maintenance program for Galaxy Z and S series owners. This initiative provides routine upkeep, such as annual screen protector replacements, hardware diagnostics, and device cleaning, at designated Samsung Experience Stores to extend device lifespan.

Concurrently, Samsung integrated a ‘Warranty and care’ menu into the One UI 9 software for foldable devices, including the Galaxy Z Fold8 and Z Flip8. This centralized digital hub allows users to monitor warranty status for various products linked to their Samsung account, enroll in Samsung Care+, and utilize built-in diagnostics for components like batteries and sensors.

Entities

Galaxy Z Fold8 Ultra · Samsung Electronics Indonesia · Samsung · Yadi Prayitno · Bixby

Timeline

12 days ago

[TECHNOLOGY] 2 sources
Samsung introduces Warranty and care menu for Galaxy devices
Samsung’s new ‘Warranty and care’ menu in One UI 9 allows Galaxy users to manage warranties, run diagnostics, and book repairs directly from their device settings.
19 days ago

[TECHNOLOGY] 4 sources
Samsung launches Galaxy Care services in Indonesia
Samsung Electronics Indonesia has launched Galaxy Care, offering free maintenance, diagnostics, and annual screen protector replacements for eligible Galaxy Z and S series smartphone users.

Sources

cnbcindonesia.com · descartes.com · medcom.id · techsceneza.co.za · telko.id · world-today-journal.com