[REVISION HISTORY]
Xbox licensing service outage
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2026-07-29 23:40 UTC → 2026-07-29 23:51 UTC ·
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In late July 2026, 2026 a global outage of Xbox services outage began around 10 p.m. Mexico City time on 26 July and lasted nearly 24 hours. A failure in an external licensing verification service blocked user sign‑ins, digital purchases, downloads, multiplayer, and Store access, and also unexpectedly prevented many consoles from launching games installed from physical discs, contrary to discs despite the design that disc titles should work offline. intended offline capability. Microsoft’s CTO Scott Van Vliet identified confirmed the licensing service as a single point of failure and failure, announced a post‑incident review along with review, a forthcoming permanent update to remove the dependency. dependency, and an interim system update to restore disc‑based play. The disruption coincided outage overlapped with a recent PlayStation Network outage, intensifying failure that started on 24 July, which also barred access to digital games and apps. The back‑to‑back disruptions intensified user protests demanding a calling for reliable physical‑media option. options. Microsoft pledged improvements to improve login mechanisms, fault detection, and user communications, and is testing an optional feature that continuously automatically selects the fastest download servers, with early trials showing speeds up to 250 Mb/s in early trials. Mb/s.
Versions
- 2026-07-29 23:51 UTC Xbox licensing service outage
- 2026-07-29 23:40 UTC Xbox licensing service outage
- 2026-07-29 22:50 UTC Xbox licensing service outage
- 2026-07-29 21:03 UTC Xbox licensing service outage
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