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[SITUATION] · [ACTIVE] · [TECHNOLOGY]

2 clusters · 4 sources · 1 days · First seen · Last updated

Yelp AI feature rollouts

Overview

Yelp is expanding its artificial intelligence capabilities through several new tools. The company introduced ‘Check for Me’, an AI-powered voice agent that calls restaurants to confirm wait times for users and sends the information via text message. This feature includes enhanced personalization and integration with OpenTable.

Additionally, Yelp announced ‘Smart Lead Reply’, an AI agent designed for home service businesses to answer and qualify ‘Request a Quote’ inquiries within message threads. This business-facing tool is scheduled for rollout next month at a cost of $30 per month. The broader product release also includes new booking integrations with various service platforms such as ServiceTitan and Jobber.

Entities

OpenTable · Yelp · Housecall Pro · ServiceTitan · Akhil Kuduvalli Ramesh

Timeline

  1. [TECHNOLOGY] 2 sources
    Yelp introduces AI agent for automated lead handling

    Yelp is launching Smart Lead Reply, a $30-a-month AI agent that automates lead qualification for service businesses, alongside new AI-driven restaurant and booking features.

  2. [TECHNOLOGY] 2 sources
    Yelp introduces AI agent to check restaurant wait times

    Yelp is rolling out ‘Check for Me,’ an AI feature that calls restaurants to check wait times for users and provides the results via text message.

Sources

labcoatagents.com · ppc.land · techcrunch.com · trendhunter.com