[ORGANIZATION]
Sinch
Featured in 8 tracked stories · first seen
Situations
Global generative AI adoption and usage trends
27 clusters · 271 sources · last updated
Latest: AI usage trends among children and adolescents
The adoption of generative artificial intelligence continues to expand across professional and personal domains, though public trust and governance hurdles remain significant. In the United States, usage among adults has
Enterprise AI adoption in customer service
2 clusters · 7 sources · last updated
Latest: AI voice adoption reaches 55% of enterprises amid global deployment gaps
Enterprise adoption of AI in customer service is expanding, with a focus on automating routine tasks and augmenting human staff. Early projections indicated that 88% of companies expected to utilize AI agents for custome
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