[CLSTR]
< Back to situations

Monitor this situation.

[SITUATION] · [ACTIVE] · [TECHNOLOGY]

2 clusters · 4 sources · 26 days · First seen · Last updated

AI integration in Balkan business and government

Overview

The integration of artificial intelligence (AI) for automation is expanding across the Balkan region in both private and public sectors.

In Central Macedonia, regional innovation offices are connecting businesses, particularly small and medium-sized enterprises, with AI solutions. These technologies are being utilized to automate repetitive tasks, manage large data volumes, and deploy AI or voice assistants to support employees and customer interactions.

Similarly, North Macedonia is increasing AI adoption. In the private sector, startups are developing platforms to centralize and automate up to 90% of routine customer communications across various social media channels. In the public sector, the North Macedonian Assembly has partnered with academic institutions to implement AI for processing parliamentary documents, transcripts, and audiovisual materials, aiming to improve transparency and legislative analysis.

Entities

Verba AI · Lexicon Software · Faculty of Information and Computer Science and Engineering · Simon Janevski · Central Macedonia region

Timeline

  1. 1 day ago

    [TECHNOLOGY] 2 sources
    North Macedonia expands AI use in business and parliament

    North Macedonia is expanding AI use through Verba AI's customer communication automation and a new partnership between the Assembly and FINKI to digitize parliamentary processes.

  2. 28 days ago

    [TECHNOLOGY] 2 sources
    Central Macedonia promotes AI solutions for business automation

    The Central Macedonia Region is promoting AI solutions to help SMEs automate repetitive tasks, manage data, and reduce costs through the One Stop Liaison Office.

Sources

360stepeni.mk · capital.gr · cretaone.gr · trn.mk