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[SITUATION] · [QUIET] · [TECHNOLOGY]

2 clusters · 3 sources · 23 days · First seen · Last updated

AI service launches in Japan

Overview

New artificial intelligence services have been introduced in Japan targeting both business automation and consumer entertainment.

In the business sector, Rabona AI launched a ‘blended type’ AI call center service capable of switching between incoming and outgoing calls. The system integrates with CRM and SFA platforms to provide personalized responses and automate post-call workflows such as transcription and record updates. Similarly, wevnal released ‘BOTCHAN AICALL’, a telephone AI agent using generative AI and VoiceRAG technology to manage inquiries, orders, and cancellations 24/7.

In the consumer sector, Up Lab introduced ‘bonnon’, an AI character chat service focused on immersive storytelling. The service utilizes proprietary character designs and prompts to maintain consistent personalities and long-term memory within Japanese cultural contexts.

Entities

bonnon · University of Tokyo · Up Lab · Salesforce · Japan

Timeline

  1. [TECHNOLOGY] 2 sources
    New AI services launched in Japan for character chat and call center automation

    Japan sees the launch of two new AI services: bonnon, a character-driven storytelling chat platform, and BOTCHAN AICALL, an automated telephone agent for call center efficiency.

  2. [TECHNOLOGY] 2 sources
    Rabona AI launches blended AI call center service

    Rabona AI has launched a blended AI call center service in Japan that handles both incoming and outgoing calls using natural voice technology and CRM integration.

Sources

appbank.net · ascii.jp · prtimes.jp