[CLSTR]
< Back to situations

Monitor this situation.

[SITUATION] · [QUIET] · [BUSINESS]

2 clusters · 3 sources · 17 days · First seen · Last updated

Brazil ride-hailing accessibility regulation

Overview

The Brazilian Federal Public Ministry (MPF) has issued recommendations to ride-hailing companies Uber and 99 to improve accessibility for elderly passengers and people with disabilities. The MPF is seeking more effective mechanisms to ensure safe boarding and disembarking, as well as the accommodation of assistive equipment such as wheelchairs and walkers during trips.

In addition to physical vehicle adjustments, the MPF has called for driver training to prevent discrimination and the frequent cancellation of trips requested by users with disabilities or those using service animals. The companies have been given 90 days to present a feasibility study regarding the implementation of specific service modes in Brazil, such as ‘Uber Access,’ which is already available in other countries. These recommendations follow investigations into reports of service refusals and cancellations motivated by the presence of assistive devices or guide dogs.

Entities

Uber · Uber Technologies Inc. · Ministério Público Federal · Banco do Brasil · Caixa Econômica Federal

Timeline

  1. 24 days ago

    [BUSINESS] 3 sources
    Uber and 99 ordered to improve accessibility in Brazil

    Brazil's Federal Public Ministry has recommended that Uber and 99 implement better accessibility measures for elderly passengers and people with disabilities to prevent discrimination and trip cancellations.

  2. about 1 month ago

    [BUSINESS] 6 sources
    Brazil expands credit access for gig‑economy drivers through Caixa and Uber‑Banco do Brasil programs

    Brazil's Caixa now counts gig‑driver earnings for mortgage loans, while Uber and Banco do Brasil offer cashback on car financing for drivers meeting trip and payment targets.

Sources

ac24horas.com · diariopcd.com.br · tamoiosnews.com.br